Shipping Policy

Thank you for shopping with GoAuto.

Order Processing

Orders placed during normal business hours are typically processed and shipped the next business day. Orders placed after business hours, on weekends, or on holidays may require an additional business day for processing.

While we strive to ship orders as quickly as possible, processing times may vary depending on order volume and item availability.

Free Shipping

Free shipping applies only to the contiguous United States (the lower 48 states).

Free shipping does not apply to:

• Alaska
• Hawaii
• Puerto Rico
• U.S. Territories
• APO/FPO addresses

Customers shipping to these locations may be contacted with an additional shipping charge before the order is processed.

International Shipping

We proudly ship internationally.

All international shipping charges, customs duties, import taxes, brokerage fees, and any other applicable charges are the responsibility of the customer. These fees are determined by your country and are not included in the purchase price unless otherwise stated.

Freight Shipping

Large, heavy, or oversized items (such as engines, transmissions, body panels, and other freight-class items) will be shipped via freight carrier when required.

Freight shipping details will be provided as listed on the product page or communicated before shipment if necessary.

We recommend inspecting all freight shipments upon delivery. If any damage is visible, please note it with the carrier before accepting the shipment and contact us as soon as possible.

Tracking Information

Tracking information will be provided once your order has been shipped whenever applicable.

Local Pickup

Local pickup is available by appointment for eligible items. Please contact us after placing your order to schedule a pickup time. Do not arrive for pickup until your appointment has been confirmed.

Questions

If you have any questions regarding shipping, freight delivery, or local pickup, please contact us. We’re happy to help.